FAQ
Common questions.
The short version of what people ask before they reach out. Still stuck on something? Just email me.
What is AI Fluency?
AI Fluency builds custom AI tools that quietly run pieces of your business in the background, shaped to exactly how you already work. You get AI working for you without ever having to learn it yourself. The best ones, you don't even notice they're there. They just do the job.
How is this different from big AI platforms like ChatGPT?
Big platforms are built for everyone, which means they fit no one in particular. I build one tool for one business — yours — around your actual workflow, your words, your quirks. Think of me as your AI translator: you tell me the problem in plain English, and I turn it into something that quietly solves it.
What does the process look like?
Four steps:
Diagnose — I sit with you and the people doing the work, and find the one thing quietly costing you time or money.
Build — I make a custom tool that fixes it.
Sit with you — we make sure it actually works in your hands, in your day, not just in a demo.
Stay on — I stay your AI person on a monthly retainer, keeping it running and building the next thing as you grow.
What kind of problems can you solve?
The ones that quietly eat your week — slow quotes, missed calls, follow-ups that never happen, scheduling, customers who drift away, the same information typed in three places. I don't sell a fixed product. I look at how you actually work and build for the specific bottleneck that's costing you most. And if AI isn't the right fix for what you describe, I'll tell you that too.
Will this replace my office staff?
The opposite, and I mean that mechanically, not as a slogan. The phone tools catch the calls your front desk physically can't get to, after hours or when the line's already busy, then hand the caller straight back to her. The follow-ups she never has time for go out drafted, and she approves them with a tap. She stops being a switchboard and starts running your whole customer side. Nobody loses their job because I walked in. Your best people get sharper, faster, and less worn out.
How does pricing work?
I don't quote a number until we've talked and I understand what you actually need. It's priced to the problem, never by the hour — and always meant to be a fraction of what the tool makes or saves you. No surprise invoices, no meter running.
Do I need to understand AI to work with you?
No — and that's the whole point. Learning the AI is my job, not yours. The tools are built to slot into the way you already work, so you end up AI-powered without ever really thinking about it. You don't even know you're using it.
Still have a question?
Tell me the one thing